Before hiring a realtor to help you buy or sell a home, it’s essential to ask the right questions to ensure you’re working with someone who is experienced, trustworthy, and aligned with your goals. A realtor plays a pivotal role in one of the most significant financial transactions of your life, so taking the time to evaluate your options can save you time, money, and stress. Here are ten important questions to ask before making your decision.

First, how long have you been working as a realtor and in this specific area? Experience matters, but local expertise is just as critical. A realtor who has spent years in your neighborhood will understand market trends, school districts, zoning laws, and community developments that outsiders might miss. Knowing the neighborhood inside-out gives you an upper hand whether you’re listing a property or searching for the perfect home.

Second, what is your average list-to-sale price ratio for homes you’ve represented? The ratio indicates how well they balance pricing with buyer demand. A high ratio—close to 100 percent or above—indicates that the agent is skilled at setting competitive prices that attract buyers without leaving money on the table. Avoid agents whose listings consistently sell well below asking price as this may suggest poor pricing strategy or lack of negotiation skills.

Third, can you provide references from past clients? You should expect easy access to recent client experiences. A reputable realtor should have no problem sharing testimonials or connecting you with recent clients who can speak to their professionalism, communication, and results. Reach out to at least two or three references and ask about their overall experience, response time, and whether the agent exceeded expectations.

Fourth, how do you plan to market my home or find my ideal property? Buyers should inquire how listings are sourced. Do they use professional photography, virtual tours, social media, or open houses? For buyers, find out how they source listings beyond the public MLS. Do they have access to off-market deals or pre-listing opportunities? Top performers leverage multiple platforms and networks.

Fifth, what is your communication style and availability? You need to know how often and through what channels they prefer to communicate—text, phone, email, or in-person meetings. Make sure their availability matches your expectations. If you need quick responses or updates during busy workdays, confirm they can accommodate your schedule.

Sixth, do you work full time as a realtor, or is this a side job? Dedicated professionals respond faster and stay current. Part-time agents may have other commitments that delay responses or limit their availability during critical moments in the transaction.

Seventh, how do you handle negotiations and difficult situations? Conflicts arise; it’s how the agent manages them that counts. Ask how they’ve handled tough negotiations in the past. They protect your position while maintaining professional relationships and can guide you through conflicts with calm professionalism.

Eighth, what sets you apart from other agents in your area? This open-ended question gives the agent a chance to highlight their unique strengths. Whether it’s specialized certifications, a strong network of inspectors and contractors, exceptional client care, or a proven track record in luxury or First time home buyer Peterborough-time buyer markets. Watch for passionate, personalized answers.

Ninth, can you explain your fee structure and what services are included? Understand exactly how you’re paying for their services. Typically split between the buyer’s and seller’s agents. But understand what’s covered—marketing, staging advice, paperwork handling, showings, and follow-up. Some agents offer extra services at no additional cost, while others may charge for add-ons like professional cleaning or advertising.

Tenth, will you be handling my case personally, or will it be delegated to an assistant or team? Some agents work with support staff, which is fine if handled properly. But you want to be clear who will be your main point of contact. Don’t assume the agent you meet is the one who’ll handle your closing—not just the agent who signed the contract.

Taking the time to ask these questions helps you identify a realtor who is not only qualified but also a good personal fit. The right agent will listen to your needs, offer honest advice, and treat your transaction with the importance it deserves. Don’t rush the selection process—Your future depends on choosing wisely.